Frequently asked questions
Bidryde is a car-sharing marketplace where you can book any car you want and at the same time, host any car you have. Reservations are made through the mobile app. We deliver and collect cars from your doorstep, so that you can spend time on more important thing--your ride! The doorstep delivery and collection of cars is our standard way of serving our customers, and it's available throughout Bidryde's service areas.
Bidryde has a wide range of cars to choose from in Hatchbacks, Sedans, SUVs and MUVs.
Yes, we have both types of vehicles. Please choose the one that meets your needs while selecting your vehicle.
Our online mobile application makes it easy to book a car on-the-go! Just select the start and end time for your reservation. Now place a bid for your desired vehicle and wait for counter bids to find the best deal. Then enter the location you want it delivered, complete your payment through credit or debit card or upi and you are ready to ride!
No, the vehicle must be handed over to delivery partner at the pickup location.
The minimum reservation period is eight hours for a booking. Reservations can be made up to 60 days in advance.
Peak season refers to the festive periods of the year when demand is high. Our hourly rental rates are different for weekdays (Mon-Fri), weekends (Sat-Sun) and the Peak Season. The dates and prices for the Peak Season are dynamically decided based on the demand.
We offer UNLIMITED KILOMETERS irrespective of the booking duration. No additional charge will be applicable for the driven KMs.
All Bidryde vehicles are permitted to travel anywhere in India that the car is legally permitted to ply. However, we do not permit taking our vehicles to Leh/Ladakh region, Kaza/Nako region and spiti valley. We also advise you not to take Bidryde vehicles to bad terrains (especially in non-SUV cars), areas affected by civil unrest or any other areas where your safety may be compromised.
Yes, we are available 24/7. However, as of now we do not allow bookings for events that start or end between 12 am to 6 am.
We love pets, but many of our customers are allergic to them. So, we don't allow any pets in our Bidryde Vehicles.
Yes, Customers must pay any fines incurred during their reservation.
Bidryde is not responsible for your belongings left in the vehicle. Please ensure that you collect all your belongings before handing over the vehicle to the delivery partner.
Please make sure that your discount voucher is still valid. If the problem still persists, please retry the process after some time.
No. You can only use one offer/promo for one booking. Using multiple offers/promos is not allowed.
Connect with us
Help and Support
Help and Support
Booking related queries: 0404 895 7007
For anything else: support@bidryde.in
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